Coinciding with National Customer Day on September 4, 2026, AZKO has once again been named a recipient of the Service Quality Award 2026, marking its 16th consecutive win. Organized by Marketing Magazine in collaboration with research firm CARRE, this prestigious award reflects AZKO's dedication to delivering outstanding service to its customers for over a decade.
The award is based on the results of the national Service Quality Index (SQI) survey, which involved approximately 3,500 respondents across Indonesia. The research specifically measures customer perceptions of service quality and the value they experience from a brand, making its findings an objective benchmark of customer trust and satisfaction.
This 16-year consecutive achievement is more than retaining a title; it reflects AZKO's consistent commitment to building customer trust over time, while also motivating us to continue upholding customer experience as an ongoing commitment.
